Solutions

Mainframe system support service

     

    The Bayshore Mainframe system support service provides service for Data Center clients who are using IBM mainframes. Our service focuses on system consulting and evaluation for the system as well as core Subsystems software such as CICS, MQ, and DB2. In addition we support many different third party software products. We provide planning and implementation, migration, performance tuning support , maintenance support services and professional skills training. Our goal is to help our customer maximize use of their software and hardware resources and realize consistent system stability.

     

    Maintaining system stability and resolving problems that threaten the production system are critical to our customer. These issues drive our customer’s requirements for a System support service. Bayshore System support service will improve system stability, and software efficiency. Subsequently, the client’s system maintenance skill will be improved. The customer will also benefit from improved system performance, reduced system and application failures and reduced cost.

     

    Bayshore provides special value in mainframe system support service:

Value point Value description

    High technology

    We have an international team specializing in mainframe system service. Several senior system experts have over 25 years experience in mainframe system service.

    Customized service plan

    We focus on customer requirements, using a customized service plan to maximize the value of system, core software and third party software. We especially focus on meeting the requirements of our customer.

    Standard system support service methodology

    Since Bayshore has provided long term services for large data centers since 2003, we have established a standard and efficient system support service methodology.

    Strong team implementation ability

    Bayshore has successfully provided system and software support, maintenance and service support for several well known state owned banks and commercial banks.

    Bayshore has established successful partnerships with many international mainframe software, hardware and service providers such as IBM, CA, BMC, and Sterling Commerce.

     

    Bayshore mainframe system support service is based on a scientific methodology using our practical experience over the past years. This will ensure that our customer will benefit from our experience.